Real-Time Intelligence…The New Unfair Advantage for Mobile Workforces

02/18/2015 23:18

For executives who envision the creation of a mobile workforce, or for all those who mistakenly believe they already have such a factor, I have some cautionary news. Any so-called mobile workforce is mobile, yes, due to the fact staff are physically on the go, however it is just not mobilized: Folks may perhaps have smartphones and tablets, and they may very properly use those devices to do job-related assignments, but each and every employee is inside his or her personal self-contained bubble; there's no real-time communication, no back-and-forth dialogue - the transmission and receipt of intelligence - in between that worker as well as a manager at a corporate workplace. So, all the promises of possessing a mobile workforce, which include enhanced productivity, comfort (workers can pick and use the devices they favor), safety and savings, all of those not-so-grandiose ideas are, alas, not comprehensive.

The good news is that the last piece within this chain of command - the unification of workers and managers, via and by revolutionary technology - is available, reasonably priced and effective - now! But 1st, let me clarify the characterization of those concepts as some thing brief of greatness: I purposefully use that description simply because constructing a mobile workforce is not the dream of some fantasist, nor is it the stuff of 1950s science fiction, with strangely named “Binary Relay Communicators” and “Intelligence Shifting Relay Operators”; it is science truth, accessible to millions suitable now and easy to use, period. The next step, for that reason, includes articulating the shape and purpose of a actually mobilized workforce.

I create from personal expertise and experienced knowledge. For, in my role as Vice President and Senior Consultant for, I've first-hand information of what this workforce looks like, how it operates, the info it offers plus the solidarity it fosters. The course of action is, at its core, extremely straightforward: Workers may use their very own mobile devices, therefore saving firms the cost of outfitting a large number of employees with iPhones or iPads, (or variations of several Android tablets and phones), and also a single application can hyperlink absolutely everyone - drivers, technicians, deliverymen, messengers, couriers, and any and all individuals within the field - so now the entire field workforce, their routes, work orders, inventory levels all may be displayed on a visually detailed map, which a manager can run in the comfort of their desktop, laptop or tablet.

In other words, you could see where your workers are, what they're undertaking (or have accomplished, like transferring a distinct commodity to a client), exactly where they may be going (and how long, on average, it requires them to obtain there) and when they finish their workday. Even greater, real-time intelligence tells you how quite a few workers you may need, in comparison with how many workers you've. It shows you exactly where routes may perhaps overlap, requiring a single driver, not two or 3. By reviewing that information over the course of a week or month, you could draw definitive conclusions - that that single driver suffices, in lieu of an current group of workers - and immediately save numerous a huge number of dollars.

Understand a lot more here on route optimization.

The elimination of those redundancies, where two drivers (when it comes to the price and fuel for every single car, in conjunction with salaries, overall health insurance, advantages, workers’ compensation, liability coverage and legal costs) are no longer needed, translates into a conservative figure effectively in excess of $250,000. All of which demands an added qualification: Real-time intelligence of this sort is the buddy of workers, not its enemy, simply because, whilst every single enterprise includes a appropriate in addition to a duty to save income devoid of compromising service, the most effective organizations function as a team.

In that case, a driver who has an accident, gets a flat tire or experiences any difficulties - their operate orders automatically get color-coded (in red) indicating a problem or disruption to their work status. This enables a manager to supply immediate support (by sending roadside help or perhaps a tow truck towards the scene), and swiftly redistribute their work load to neighboring field workers to balance the perform load, to help their fellow employee, to sustain a greater degree of customer service and to finish the jobs plus the day inside a way that helps every person get residence on time, all with no the require for voice communications. This certainly helps employee morale although assisting the company finish the jobs - on time and on budget.